24/7 Support

Our 24/7 phone support ensures that, in the event of an emergency, your crisis will be dealt with immediately. After receiving your call, we assemble the resources needed to minimize the effects of production stoppage, as well as forward your request to one of our qualified technicians who will be able to help you.

Our broad inventory of mechanical, hydraulic, pneumatic and electrical parts, and our promise of a fast delivery, ensures your mill will be running smoothly again as soon as possible.

BID Service offers unmatched response to the industry

24/7 Service
Call our response line
1-877-243-4443
PARTS (USA)
Email your request to
partsUSA@bidgroup.ca
PARTS (Canada)
Email your request to
parts@bidgroup.ca

To learn more about our complete offer of Reliability Solutions click here

Reliability Solutions

Business units

We’re the catalyst for your future

Sustained growth can only be achieved through a commitment to operational lifecycle excellence—regardless of market conditions and fast-paced changes. Excel with BID.